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Let me make it clear about Consumer Complaints

Let me make it clear about Consumer Complaints

If you are unhappy with any part of our solution, you want you to receive in touch by:

We shall do our better to resolve your issues by the conclusion of this business that is third after getting your issue. We will issue a written acknowledgement within five working days and our written final response within eight weeks of receiving your complaint if we are unable to resolve your concerns. Complete contact information for the Ombudsman are shown below.

Our last reaction will show you that you’ve got ultimate recourse to your Financial Ombudsman provider. We are going to enclose their standard explanatory leaflet should you intend to escalate your issue for them. You really need to try this within half a year for the date of y our last reaction or they might not think about your issue after that time.

Business Info is really a trading name of Elevate Credit Overseas Limited, registered in England & Wales, business number 05041905, registered office: KPMG LLP, 15 Canada Square, Canary Wharf, London, E14 5GL. Elevate Credit Overseas Limited is authorised and controlled by the Financial Conduct Authority enrollment quantity 673771.

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